Quality Assurance Manager

9 hours ago


Lahore, Punjab, Pakistan AffinityVibez Pvt Ltd Full time
Job Description

We are seeking a skilled Quality Assurance Executive to join our team at AffinityVibez Pvt Ltd. As a key member of our organization, you will play a vital role in ensuring the delivery of high-quality services to our clients.

Key Responsibilities:

  • Collaborate with senior management to establish quality benchmarks and standards.
  • Develop and implement effective quality control processes to meet customer expectations.
  • Design and execute tests to verify adherence to company standards.
  • Identify opportunities for improvement in productivity and performance while maintaining accuracy in quality.
  • Make informed decisions that balance cost-efficiency with quality.
  • Work closely with the development and technical teams to enhance existing services.

Required Skills and Qualifications:

  • A graduate degree or equivalent.
  • Strong understanding of the Customer Service industry and prior Quality Assurance experience preferred.
  • Excellent verbal and written communication skills.
  • Ability to effectively communicate (listening, presenting, questioning).
  • Exceptional problem analysis and troubleshooting skills.
  • Proficiency in best practices for testing, version control, and defect management.


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