Customer Service Management Specialist

1 day ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time

This is an exciting opportunity for a highly motivated and experienced Call Center Operations Manager to join our team. As a key member of our operations department, you will play a critical role in ensuring the success of our contact center.

About the Role:

  • Manage a team of contact center agents and supervisors to achieve business objectives
  • Develop and implement training programs to improve employee performance and productivity
  • Conduct regular quality assurance evaluations to identify areas for improvement
  • Review and approve provider schedules to ensure adequate coverage
  • Develop and maintain operational protocols to ensure efficient and effective service delivery

What We Offer: A competitive salary and benefits package, including opportunities for professional growth and development.



  • Rawalpindi Cantonment, Pakistan Immigration Advisory Service Full time

    Managing Partner @ Blackstone Legal | International Law SpecialistCompany DescriptionImmigration Advisory Services www.iaspk.orgRole DescriptionThis is a full-time on-site role for a Sales and Marketing Specialist located in Islamabad. The Specialist will be responsible for day-to-day sales activities, customer service, training, sales management, and...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    descriptions4:['Customer Service Training Specialist">Description:">This role involves designing and delivering training programs to equip new Customer Service Representatives with the necessary knowledge and skills to succeed in their roles.">To accomplish this, the Trainer identifies training gaps and develops targeted solutions. These may encompass...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    About the JobThe role of a Customer Support Specialist is to provide exceptional service to customers through effective communication and problem-solving skills.


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    About the RoleThis full-time on-site position as a Telephone Service Specialist involves handling inbound and outbound customer calls, addressing customer inquiries, resolving issues, and providing support.The specialist will also maintain records of customer interactions and follow communication procedures, guidelines, and policies.


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    We require an Order Confirmation Specialist with excellent organizational and time management skills to confirm Shopify orders and ensure accurate information is recorded for each order.Main Responsibilities:Verify order details and update the system as required.Communicate effectively with customers to resolve any queries or concerns.Collaborate with other...

  • Customer Service

    3 weeks ago


    Rawalpindi Cantonment, Pakistan Ipipak Full time

    IPIPAK-Intelligent Process Inside is a leader in offering affordable and smart business process outsourcing (BPO) services since 2004. Our services cover technology, managing supplies, marketing, customer support, and more. We are dedicated to being great partners in today's digital world and strive to improve your outsourcing experience.We are currently in...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    We are seeking a friendly, proactive, and customer-focused individual to take on the role of Consumer Support Specialist. As the first point of contact for our valued customers, you will ensure their experience with our online cosmetics store is seamless and positive.Key ResponsibilitiesCustomer Communication: Provide clear and effective verbal and written...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Requirements For Quality Assurance Specialist PositionWe are seeking a highly motivated and detail-oriented individual to join our team as a Quality Assurance Specialist. The ideal candidate will possess a strong background in customer service, excellent communication skills, and the ability to work independently.The successful candidate will have a minimum...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Job SummaryWe are looking for a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for monitoring and evaluating outbound calls to ensure they meet our high standards. You will assess agent performance, ensure compliance with regulatory requirements, and provide actionable feedback to improve...


  • Rawalpindi Cantonment, Pakistan beBee Careers Full time

    Customer Support SpecialistThe ideal candidate will be proficient in English and possess exceptional communication skills. They must be able to manage incoming/outgoing calls professionally, identify and assess customer needs, and provide follow-up calls at specified dates and times.This role requires a strong attention to detail, accuracy, and ability to...