
Parts Management Specialist
7 days ago
Parts Management Specialist
We are seeking an experienced individual to manage our growing parts department. The ideal candidate must have a strong background in parts and distribution, with excellent organizational skills, problem-solving abilities, and superior customer service skills.
The role involves:
- Maintaining a balanced inventory consistent with the requirements of the service department and wholesale accounts.
- Establishing pricing parameters for each customer category to generate sufficient gross profit while maintaining customer loyalty.
- Setting individual parts inventory levels and balancing them for maximum turnover.
- Monitoring and adjusting inventory to minimize obsolescence.
- Ensuring that all returned or warranty parts are properly tagged for full credit recovery from the manufacturer.
- Assisting in supervising stock order procedures.
- Ensuring technicians are adequately supplied with all necessary parts and materials.
- Overseeing purchasing of supplies and materials for the Service Department.
- Conforming to policy on special ordering of parts.
- Analyzing sales, expenses, and inventory monthly to maintain profit goals.
- Administering a new aggressive wholesale and retail parts program to produce profit.
- Providing high-quality service for both outside and internal customers.
- Working with Operations and Service Managers to ensure timely turnaround of parts needed for internal jobs.
- Assisting in analyzing departmental operations and storage layout for maximum effectiveness.
- Providing technical assistance to employees and customers.
- Coordinating prompt, efficient, and timely flow of paperwork.
- Directing shipping and receiving efforts to ensure timely processing.
- Assisting in developing sales promotions and seeking out new parts business.
- Ensuring all dealership purchases are properly accounted for before payment is made.
- Maintaining a professional appearance.
- Accepting other responsibilities as requested by management.
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