IT Support Services Specialist

2 days ago

Sahiwal, Punjab, Pakistan beBeeCustomer Full time $50,000 - $70,000
Customer Service Professional Job Description

This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.

Main Responsibilities
  • We are seeking a highly motivated individual to initiate contact with potential clients and candidates via cold calls and outreach efforts, explaining the value of our services.
  • The successful candidate will maintain professionalism and resilience when faced with challenges or initial rejections.
  • Exceptional English communication skills are required to clearly convey messages and foster relationships.
  • Multitasking and aligning interactions with our brand and service standards are essential for this position.
  • Collaboration with recruitment and marketing teams is necessary to enhance outreach effectiveness.
Requirements
  • Proven customer service experience, especially in making cold calls and conducting client outreach, is essential.
  • Strong English language skills, both written and spoken, are necessary for success in this role.
  • The ability to handle pressure and maintain motivation despite challenges or lack of response is critical.
  • Tech-savviness with a keen understanding of IT and recruitment industries, particularly in Microsoft technologies, is required.
  • Excellent interpersonal skills are necessary for building relationships and influencing decision-makers.

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