
Retail Operations Director
2 days ago
This leadership role focuses on driving sales and cost objectives, maintaining inventory levels through strict adherence to established operating procedures, and effectively managing store staff.
You will implement business strategy, make key decisions, and manage external relationships with customers, government agencies, and communities to enhance the company's reputation.
Your responsibilities include ensuring store compliance with health and safety regulations to protect employees and customers.
Key Responsibilities:- Developing and implementing strategies to achieve sales and cost targets
- Maintaining inventory levels and managing store stock
- Effective management of store personnel, including recruitment, training, and development
- Implementing business policy and making strategic decisions
- Managing external relationships with customers, government agencies, and communities
- Ensuring store compliance with health and safety regulations
- Providing professional training to develop qualified and motivated staff for managerial positions within the organization
- Excellent communication and interpersonal skills
- High degree of leadership and potential for growth
- Ability to manage personnel resources effectively
- Strong judgment and decision-making skills
- Service-oriented approach
- Proficiency in modern business software, especially MS Excel and MS Word
- Familiarity with information technology and services
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