Customer Engagement Specialist

We are seeking a dynamic and skilled Community Manager with a strong technical background to lead the charge in building, engaging, and nurturing our community of customers, content creators, and partners. The ideal candidate will have a passion for technology, excellent communication skills, and the ability to create and promote content that drives...

Technical Account Manager RoleWe are seeking a seasoned Technical Account Manager (TAM) to join our team. As a key member, you will leverage your technical expertise and customer-facing skills to develop and execute the organizational strategy.The ideal candidate will be passionate about building deep, technical relationships with strategic customers and...

Key ResponsibilitiesThe ideal candidate will have hands-on experience with several technologies, including SingleStore, MySQL, MS SQL, Oracle SQL, NoSQL, Key Value Stores, REST, Hadoop, Data warehouse appliances, Linux, Python, PHP, and BI/ETL solutions. Knowledge of Kubernetes - Scaling, Deployment, and Log Diagnostics is also required.A strong background...

User Support SpecialistWe are seeking a detail-oriented and friendly User Support Specialist to join our team. In this role, you will be responsible for providing top-notch support to our users, ensuring they get the most out of our platform and resolving any issues they may encounter.Your key responsibilities will include:Managing customer feedback and...

In this dynamic environment, the Sales Associate will engage with customers, provide product information, assist with merchandise selection, complete sales transactions, maintain the sales floor presentation, and handle customer inquiries and complaints.

About KekaKeka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today, we are India's #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

About the Role:">As a seasoned professional, you will oversee and guide a team of Customer Success Managers to deliver exceptional customer experiences. Your primary responsibilities will include driving customer satisfaction, retention, and growth by ensuring customers achieve their goals using our product or service.">Key Responsibilities:">Team Leadership...

Marketing and Sales Role OverviewKey Responsibilities:Market Analysis: Analyze market trends and competitor activity to identify opportunities for growth.Sales Strategy: Develop and implement effective sales strategies to drive revenue growth.Client Engagement: Engage with clients to understand their needs and preferences.Team Collaboration: Collaborate with...

Social Media Customer Engagement SpecialistJob Overview:The Social Media Customer Engagement Specialist will be responsible for developing and implementing strategies to engage customers on various social media platforms. This role requires strong communication and problem-solving skills to provide exceptional customer support and drive business results.Main...

The Senior Customer Success Operations Manager will be responsible for designing customer engagement frameworks primarily focused on Revenue Growth and Net Dollar Retention (e.g., onboarding programs, automated playbooks), tracking adoption and engagement trends to proactively identify churn risks, and supporting CSMs in upsell and expansion opportunities...