
Senior Technical Support Specialist
2 days ago
We are seeking a detail-oriented professional to ensure the stability and optimal performance of the Genesys Cloud Workforce Management system.
This role supports users across the business, troubleshoots WFM issues, and collaborates with technical teams to ensure smooth operation of scheduling, forecasting, and adherence functionalities.
- Provide day-to-day technical support to Genesys Cloud WFM users.
- Work cross-functionally with WFM teams and technical departments to resolve WFM-related issues and implement enhancements.
- Troubleshoot and resolve software bugs, performance issues, and integration problems related to Scheduling, Forecasting, and Adherence.
Maintain accuracy and consistency in data inputs/outputs from the WFM platform.
Conduct regular audits on BU and MU setups, feeds, adherence metrics, mapping, and skilling configurations.
Assist end-users with inquiries, tickets, and training related to WFM systems.
- Track, prioritize, and resolve support tickets while meeting defined SLA targets.
- Generate and deliver Monthly WFM Support Summary Reports and Incident Reports including Root Cause Analyses.
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Senior Technical Support Specialist
2 days ago
Lahore, Punjab, Pakistan TechReacher Full timeDirect message the job poster from TechReacherWe power the first-party data infrastructure for top-performing Shopify brands. Our Customer Data Platform (CDP) enables clean data collection, accurate attribution, and seamless integrations with leading ad platforms and retention tools. Fast-moving eCommerce teams rely on us for precision, speed, and clarity in...
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Technical Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan Contour Software Full timeJoin to apply for the Technical Support Specialist role at Contour SoftwareContinue with Google Continue with GoogleJoin to apply for the Technical Support Specialist role at Contour SoftwareGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue...
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Technical Support Specialist
7 days ago
Lahore, Punjab, Pakistan Contour Software Full timeTechnical Support Specialist (L1-Accounting)Join to apply for the Technical Support Specialist (L1-Accounting) role at Contour SoftwareTechnical Support Specialist (L1-Accounting)Join to apply for the Technical Support Specialist (L1-Accounting) role at Contour SoftwareGet AI-powered advice on this job and more exclusive features.About ContourContour...
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Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan beBeeTechnical Full timeJob Title: Technical Support SpecialistA highly skilled technical support specialist is required to provide excellent customer service and technical assistance to various stakeholders.Key Responsibilities:Deliver exceptional communication skills, including listening, speaking, writing, as well as analytical and problem-solving skills.Provide expert technical...
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Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan beBeeCustomer Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide top-notch technical assistance to our clients. As a key member of our team, you will be responsible for troubleshooting complex technical problems, providing software and hardware guidance, and escalating issues that require further analysis.Key...
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Technical Support Associate
2 weeks ago
Lahore, Punjab, Pakistan Howmuch Full timeJoin to apply for the Technical Support Associate role at Howmuch2 years ago Be among the first 25 applicantsJoin to apply for the Technical Support Associate role at HowmuchOverviewOverviewHowmuch Pvt Limited is seeking a Technical Support Associate for its Retail and Restaurant Management and POS Solutions, Howmuch (https://www.howmuchpos.com) and Foodnerd...
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Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan beBeeNetwork Full timeTechnical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our team.The ideal candidate will possess a strong educational background and excellent communication skills, with at least 2-3 years of related professional experience.About the RoleThis role is responsible for providing technical support and assistance...
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Technical Support Specialist
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a highly skilled IT professional to fill the position of Technical Support Specialist. This role is ideal for someone who enjoys troubleshooting and resolving complex technical issues.ResponsibilitiesMaintain and develop in-house IT infrastructure.Provide remote technical support to clients.Carry out routine health checks and intrusion...
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Technical Support Specialist
4 weeks ago
Lahore, Punjab, Pakistan EWS Group Full timeTechnical Support SpecialistApplyLocations: PER - Lahore, PKTime Type: Full timePosted On: Posted 2 Days AgoJob Requisition ID: R42700About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software...
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Advanced Technical Support Position
2 days ago
Lahore, Punjab, Pakistan beBeeTroubleshooting Full time 900,000 - 1,200,000Technical Support Specialist OpportunityWe are seeking an experienced Technical Support Specialist to provide advanced technical support for our clients. In this role, you will be responsible for resolving complex issues related to hardware, software, and networking.About the Role:You will be responsible for providing technical support and troubleshooting...