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Customer Support Representative
10 hours ago
Key Responsibilities:
- Deliver outstanding customer service and ensure high levels of customer satisfaction.
- Communicate effectively with customers via phone, email, and chat, providing timely and professional support.
- Troubleshoot and resolve customer issues efficiently, collaborating with team members to achieve overall customer service goals.
- Maintain strong organizational and time management skills, paying close attention to detail to ensure accurate information is provided.
Requirements:
- Proven experience in Customer Support, Customer Satisfaction, and Customer Service.
- Excellent communication skills in English, with a focus on US accent.
- Strong troubleshooting and problem-solving abilities, with a proven track record of resolving complex customer issues.
- Ability to work effectively in a team environment, contributing to the success of the company.
- Exceptional organizational and time management skills, with a focus on delivering results under pressure.
- Attention to detail, with a commitment to accuracy and quality.
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