Logistics and Customer Relationship Manager

5 days ago


Lahore, Punjab, Pakistan Phalcon Technologies Full time
Job Description:

We are looking for a highly skilled professional to fill the position of Order Management Specialist at Phalcon Technologies. As a core member of our EU team, you will play a vital role in managing orders from start to finish, ensuring smooth transportation and customs clearance processes.

Your primary responsibility will be to coordinate with our Warehouse Manager and Procurement Team in Konstanz to guarantee timely deliveries to our valued customers. Building strong relationships with customers and creating regular reports are essential aspects of this position.

As an Order Management Specialist, you will have the opportunity to optimize our sales processes and work independently in a fast-paced environment. If you possess excellent organizational skills, effective communication, and problem-solving abilities, we invite you to join our team.

Main Responsibilities:
  1. Be jointly responsible for all aspects of order processing within the EU.
  2. Oversee the organization of transportation and customs clearance procedures.
  3. Ensure timely delivery of orders to customers.
  4. Address customer complaints efficiently.
  5. Collaborate closely with our Warehouse Manager and Procurement Management in Konstanz.
  6. Develop and maintain positive relationships with customers.
  7. Prepare and submit regular reports.
Essential Skills and Qualifications:
  • Bachelor's degree required.
  • Excellent analytical and problem-solving skills.
  • Proficiency in Microsoft Office applications, with experience in WMS systems being an asset.
  • Fluent English language skills, both written and spoken, with proficiency in additional languages, such as German, being a significant advantage.


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