E-commerce Specialist

7 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

Job Description

We are seeking a highly skilled and motivated E-commerce Specialist to enhance our online store's functionality, performance, and user experience.

Main Responsibilities

  • Design and Customization:
    • Design visually appealing, responsive, and user-friendly Shopify store designs that align with the brand's identity.
    • Foster an intuitive interface by focusing on user experience, ensuring easy navigation, mobile optimization, and clean design elements.
    • Maintain brand consistency across the website, reflecting the brand's voice and appeal to the target audience through colors, typography, and imagery.
  • Store Management:
    • Ongoing Store Optimization: Monitor and improve the store's functionality, performance, and overall user experience. Ensure all pages are optimized for speed and usability.
    • Inventory & Order Management: Oversee the inventory system, manage product availability, and ensure accurate and timely order fulfillment.
    • Customer Support: Address customer inquiries and resolve issues related to products, orders, or the shopping experience in a timely and professional manner.
  • Product Listings & Optimization:
    • Product Listing Management: Add new products, update existing listings, and ensure that all product descriptions, images, pricing, and variants are accurate.
    • SEO Optimization for Products: Ensure that product listings are optimized for search engines (SEO) by including relevant keywords, high-quality images, and effective descriptions.
    • Pricing Strategy: Manage product pricing, sales, and discounts to ensure competitive positioning in the market.
  • Integration & Third-Party Apps:
    • App Integration: Integrate third-party apps and tools such as payment gateways, shipping solutions, email marketing platforms, and other Shopify plugins to enhance store functionality.
    • Payment and Shipping Configurations: Set up and manage payment gateways, shipping options, and taxes, ensuring a smooth checkout experience for customers.
  • Analytics & Reporting:
    • Store Analytics: Monitor store performance, including traffic, conversion rates, and sales data. Use insights to improve store design, product offerings, and marketing strategies.
    • A/B Testing: Run tests to optimize various aspects of the store, such as product page layouts, call-to-action buttons, and checkout processes.

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