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Production Support Developer Position

3 weeks ago

Karachi, Sindh, Pakistan beBee Careers Full time
Software Support Specialist - REMOTE

We are seeking a skilled software support specialist to work remotely as part of our team. This role involves providing technical expertise to ensure the smooth operation of software applications.

Key Responsibilities:

The software support specialist will be responsible for troubleshooting and resolving production system issues, collaborating with cross-functional teams to address customer-reported problems, and performing regular maintenance tasks such as backup and monitoring.

  1. Technical Expertise: Apply advanced programming skills to resolve complex software issues.
  2. Collaboration and Communication: Work closely with teams to understand and resolve customer-reported problems.
  3. Regular Maintenance: Perform tasks such as backup, performance tuning, and monitoring to ensure optimal software application performance.

A minimum of 5 years of experience in software development is required, along with proficiency in .NET (MVC), Web Services / Web API, SQL Server, C#, jQuery, AJAX, and familiarity with SQL and database management systems.