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Dispatch Sales Coordinator
3 weeks ago
Job Title: Dispatch Sales Coordinator
We are seeking a highly skilled Dispatch Sales Coordinator to manage and optimize our dispatch process. This role involves coordinating between sales teams, customers, and delivery personnel to ensure timely and efficient delivery of services.
Key Responsibilities:- Order Management: Process and manage incoming orders efficiently, ensuring accurate data entry and timely dispatch of services.
- Customer Interaction: Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing updates on order status.
- Coordination: Liaise between sales teams, dispatch personnel, and customers to ensure smooth and effective communication.
- Sales Support: Assist in identifying sales opportunities, upselling services, and supporting sales initiatives through dispatch operations.
- Tracking and Reporting: Monitor and track dispatch performance metrics, generate reports, and provide insights for continuous improvement.
- Problem Resolution: Address and resolve any dispatch-related issues or delays, ensuring minimal disruption to customer service.
- Documentation: Maintain accurate records of all dispatch activities, including customer interactions, order details, and delivery status.
