
Accounts Receivable Expert
7 days ago
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
About the Role:
As a Billing Operations Specialist, you will serve as the main point of contact for all billing related inquiries. This will require an intimate understanding of how the Quote-to-Cash process works and the ability to troubleshoot issues as they come up. You will interact with internal departments to ensure timely handling and resolution of cases as well as assist our sales team in an operational capacity to close a sale and generate quotes. You will be responsible for billing and processing charges, researching outstanding billing items, generating invoices, reviewing and validating refunds, and continuously providing feedback to the management team with inaccurate findings to solve problems and fine-tune processes.
Responsibilities:
- Resolving billing inconsistencies and errors.
- Analysing billing documents and other data for accuracy and completeness.
- Generating invoices and customised billing.
- Validating credits/refunds and issuing refunds.
- Reviewing and improving the billing process.
- Ensuring proper period cut off for month end close procedures.
- Providing accurate and timely reporting.
Qualifications:
- 1-2 years of experience in a Billing or Billing-related role.
- Excellent communication skills (written and verbal).
- High level of attention to detail.
- Good command of Excel and Google Sheets.
- Knowledge of Zuora and Salesforce.com are a plus.
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