
Client Relationship Manager
5 days ago
This role involves driving revenue growth by bidding on Upwork projects and nurturing client relationships.
Responsibilities:The ideal candidate will focus on generating new business opportunities, building and maintaining strong client relationships, and driving revenue growth.
Main Responsibilities:
- Bidding Strategy: Identify, bid, and manage projects on Upwork, with a strategic focus on securing high-quality contracts across various domains (web development, design, mobile app development, etc.).
- Clients Relationship Management: Build and maintain strong, long-term relationships with clients by providing outstanding customer service, regular follow-ups, and prompt communication.
- Sales Growth: Develop and implement strategies to expand the client base, increase revenue, and meet sales targets.
- Technical Expertise: Leverage your technical knowledge to craft compelling proposals, effectively communicate with potential clients, and provide tailored solutions based on their needs.
- Market Research: Stay up-to-date with industry trends, competitor strategies, and client preferences to identify new business opportunities.
- Negotiation & Closing: Negotiate terms, pricing, and contracts with clients to ensure profitability while maintaining high levels of client satisfaction.
- Performance Monitoring: Monitor and report on sales performance, bid success rates, and project outcomes. Analyze trends to optimize future bidding strategies.
The Ideal Candidate Should Have:
- A proven track record in sales, preferably in the IT/Tech sector or as a Business Development Executive.
- Strong experience and success in bidding and winning projects on Upwork.
- Technical knowledge of software development, web development, mobile applications, and/or design.
- Excellent communication, negotiation, and interpersonal skills.
- The ability to understand client requirements and translate them into actionable solutions.
- Self-motivation and a results-driven approach, with the ability to work independently.
- Strong time management and organizational skills, with the ability to handle multiple projects simultaneously.
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