Chief Test Assurance Specialist

Job Title: Quality Assurance ManagerContour Software has grown from a dozen people to over 2,000 staff across 3 cities in less than 14 years. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world with employees and customers in 100+ countries.What started as an R&D & Accounting back-office has progressed into a full-service Global Centre serving all functions and departments at the divisional as well as operating group/corporate level. Today Contour employees located in Karachi Lahore & Islamabad are serving CSI divisions located in time zones spanning the globe from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started.Job Description:The Division is a provider of cloud-based transportation management software designed to help trucking businesses with compliance automation and expansion. Their software aims to boost efficiency through advanced automation eliminate risks with reliable compliance features and increase revenue. They offer personalized service and customizable tools to fit specific business needs. It also integrates with major accounting systems like QuickBooks and provides direct integrations with USPS systems for payments. Key features include real-time GPS tracking intuitive dispatch tools and insightful analytics.The PositionThe Quality Assurance (QA) Manager is responsible for leading coordinating and executing quality assurance activities to deliver robust reliable software solutions. The successful candidate should demonstrate significant experience in both manual and automated testing deep expertise in regression and API testing and comprehensive knowledge of all phases of the software testing lifecycle. This role collaborates cross-functionally with product development and operations teams to drive high standards of quality and process excellence.The selected individual will work in the Contour Software Karachi/Lahore/Islamabad office working as part of the resource-center team as an extension of the onshore R&D team.Responsibilities

• Develop implement and maintain test strategies detailed plans and test cases for both manual and automated testing approaches.
• Oversee and execute functional regression integration system and API testing for diverse product lines and releases.
• Design and maintain automation frameworks and scripts to maximize test coverage and efficiency.
• Partner with cross-functional teams to define acceptance criteria promptly resolve defects and advocate for product quality.
• Analyze requirements and identify comprehensive test scenarios ensuring all testing phases are addressed.
• Lead defect triage meetings prioritize defect resolution based on business impact and validate fixes.
• Continuously improve QA processes methodologies and toolsets to align with industry best practices.
• Mentor junior QA team members and cultivate a culture of quality throughout the organization.
• Provide transparent reporting on quality metrics testing progress and risk assessments to all stakeholders.
• Stay up-to-date with emerging trends and best practices in software testing and QA management.

Required Skills and Qualifications

• Bachelor's degree in Computer Science Information Technology Engineering or a related field is required.
• Certifications in QA or testing methodologies e.g ISTQB CSTE CSQA are highly desirable.
• Proven experience in both manual and automation testing environments.
• Expertise in regression testing API testing and all phases of the software testing lifecycle functional integration system UAT etc.
• Hands-on proficiency with test management and automation tools e.g Selenium Postman JMeter or similar.
• Solid understanding of QA methodologies processes and best practices.
• Ability to work independently and collaboratively in a fast-paced agile environment.

Core Competencies

• Analytical Thinking Ability to assess complex systems and identify potential points of failure or improvement.
• Attention to Detail Consistently delivers thorough and accurate test scenarios and results.
• Problem-Solving Strong troubleshooting skills for diagnosing system defects and recommending solutions.
• Communication Excellent written and verbal communication skills to articulate issues risks and recommendations to technical and non-technical audiences.
• Collaboration Works effectively within cross-functional teams.

Exciting Benefits We Offer:

• Medical Coverage Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based Bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational Area for In-house Games
• Sporadic On-shore Training Opportunities
• Friendly Work Environment
• Leave Encashment

Disclaimer: At Contour we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit employ promote and compensate. Since day one we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

As a subsidiary of CSI Contour Software serves as a dedicated Global Centre currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing supporting extending enhancing and renewing enterprise systems that run thousands of medium and large businesses as well as public institutions globally.

---