Customer Relationship Management Consultant

6 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
CRM Operations Expert

We are looking for an experienced CRM Operations Expert to join our team. As a key member of our organization, you will be responsible for managing and optimizing our customer relationship management system, ensuring seamless CRM operations, and driving business growth.

About the Role:
  • Crm Configuration: Configure and manage Microsoft Dynamics 365 CRM, including workflows, customizations, dashboards, and reporting.
  • Process Improvement: Analyze business processes and recommend improvements using CRM automation, integration, and customization.
  • User Support: Provide technical support, troubleshooting, and training for CRM users.
  • Data Governance: Ensure data integrity, accuracy, and security by implementing best practices in CRM data governance.
  • Development: Work with developers to enhance CRM functionality using PowerApps, Power Automate, and custom scripts.
  • Integration: Integrate Microsoft Dynamics 365 with other business applications such as ERP, marketing automation tools, and third-party APIs.
  • Reporting: Generate insightful reports and dashboards to support business decision-making.
  • Security: Ensure CRM configurations comply with data privacy and security regulations.
What We Offer:
  • Professional Development: Opportunities for professional growth and development.
  • Collaborative Environment: A collaborative and dynamic work environment.
  • Competitive Compensation: Competitive compensation and benefits package.


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