
Senior Operations Manager.
4 days ago
This role involves managing a team of associates, ensuring their daily performance is optimized, and meeting Key Performance Indicators (KPIs). We're looking for someone who can think creatively and solve problems effectively.
About the Job:
- Work closely with the Functional Lead to develop processes that meet business requirements.
- Manage team schedules, capacity planning, and forecasting.
- Lead the team to achieve set goals and objectives.
- Collaborate with the team to identify areas for improvement and implement changes.
- Analyze data to inform decision-making and drive business outcomes.
- Develop and maintain strong relationships with vendors.
Qualifications:
- Minimum 1 year of experience in a similar role.
- Bachelor's degree in a relevant field; Master's preferred.
- Proficient in English and Urdu.
- Strong presentation and Excel skills.
- Ability to work flexible hours.
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