Quality Assurance Specialist

1 week ago

Karachi, Sindh, Pakistan Appedology Inc. Full time

Job Overview:

We are seeking a skilled Quality Assurance Executive to join our team at Appedology Inc. as part of our ongoing efforts to improve the quality of our healthcare-related operations and data.

The ideal candidate will have excellent communication skills, both verbal and written, and advanced knowledge and hands-on experience in Microsoft Excel.

About the Role:

  • Ensure that quality standards are upheld across all healthcare-related operations and data.
  • Monitor and evaluate the performance of data collectors and ensure accuracy in reporting.
  • Coordinate with team managers to track and maintain the progress of each collector.
  • Create and maintain performance reports using Microsoft Excel.
  • Submit reports to higher management in a timely and professional manner.
  • Work closely with internal teams to address and resolve quality issues.
  • Ensure that all tasks are completed within the assigned time period.
  • Attend team meetings and provide valuable QA insights to improve overall productivity.
  • Maintain a presentable and professional demeanor at all times.
  • Be comfortable working on computers, CRMs, and reporting tools.
  • Conduct periodic audits and analysis to identify trends and suggest improvements.
  • You can maintain hourly, daily, weekly, monthly reporting.

Required Skills and Qualifications:

  • Excellent communication skills, both verbal and written.
  • Advanced knowledge and hands-on experience in Microsoft Excel.

Benefits:

  • 5 working days per week.
  • Medical insurance for employees.
  • Provident fund for employee benefits.
  • Market-competitive salary.

Education and Experience:

Bachelor's degree or higher required. 1-3 years of relevant work experience preferred.

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