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Administrative Support Specialist
3 weeks ago
The Behavioral Health clinic is looking for a highly motivated and enthusiastic Associate to join their team as a US Virtual Front Desk Officer.
This role involves answering inbound calls and scheduling appointments for new patients, adding/updating new and existing patient records, coordinating with Doctors' offices in the USA regarding accurate patient information, gathering patient information, identifying patients' needs, and responding in a professional, efficient, and courteous manner.
Job Requirements- Minimum bachelor degree in any domain with excellent communication and interpersonal skills
- English communication (preferably North American accent)
- Knowledge of the US healthcare industry is an advantage
- 2-3 years of hands-on experience in customer support is an advantage
Opportunity to work independently and in a team environment, strong attention to detail and accuracy, eagerness to learn and grow in the field, and flexibility to work in US working hours (6pm to 3am PST).
A dynamic and fast-paced environment that will help you take your skills to the next level.
Additional InformationMental Health Care services provided from Pakistan.
