Customer Service Representative

6 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Summary:

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We are seeking a Customer Support Representative to join our team. As a CSR, you will be responsible for providing exceptional customer service to clients over the phone.

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About the Role:

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This is a full-time position with a regular schedule of 5 days a week, including evenings. You will work closely with our team to ensure that our clients receive top-notch service.

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Key Responsibilities:

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  • Handle customer inquiries and resolve issues in a timely and professional manner.">
  • Respond to customer complaints and concerns in a empathetic and constructive way.">
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction.">
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Requirements:

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To succeed in this role, you will need:

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Education:

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A minimum of a Matric qualification is required.

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Skills:

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You should have basic English skills, including the ability to read and understand written text.

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Communication:

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Follow communication scripts when handling different topics.

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Work Schedule:

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This is a regular daytime schedule with evening shifts (6:00 pm to 03:00 am) one day a week.

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Benefits:

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We offer a competitive salary structure, including a fixed basic salary and commission, as well as opportunities for growth and development.

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Company Culture:

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Our company is a US-based Telemarketing company established since 2016. We specialize in Medical Billing, BPO services.

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Additional Information:

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Please note that this job description may be subject to change.



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