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Service Desk Agent Role

3 weeks ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

As a Service Desk Agent, you will be the first point of contact for customers, handling their queries and resolving their problems.

The ideal candidate should have excellent communication skills, be able to work under pressure, and have flexibility.

Responsibilities:

  • Handle customer inquiries and provide solutions
  • Escalate complex issues to senior technicians
  • Meet performance targets and KPIs

Full-time position with benefits including health insurance, EOBI, and bonuses.