Advanced Technical Support Professional

5 days ago


Lahore, Punjab, Pakistan Motive Full time
Requirements

To succeed as a Lead Technical Support Engineer, you must possess:

  • A minimum of 3 years of experience in Technical Support or Customer Support.
  • Excellent analytical and problem-solving skills, with the ability to diagnose and troubleshoot complex technical issues.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to maintain detailed records of customer inquiries, issues, and solutions in ticketing systems or databases.


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