Social Media Manager Lead

2 weeks ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Summary: We are seeking a highly skilled and experienced Customer Care professional to join our team. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to multitask and prioritize tasks effectively.

About the Role:

As a Customer Care specialist, you will be responsible for receiving and resolving customer complaints in an authorized and timely manner. You will also work closely with market leaders to gather relevant information and monitor the operations of all branch offices to ensure excellent customer service and efficient functioning.

The successful candidate will have a strong background in journalism, mass communication, or a related field, and will be able to utilize social media marketing tools to create and maintain our brand's online presence.

Key Responsibilities:

  1. Receive and resolve customer complaints in an authorized and timely manner
  2. Streamline market operations to ensure smooth functioning
  3. Work closely with market leaders to gather relevant information
  4. Monitor the operations of all branch offices to ensure excellent customer service and efficient functioning
  5. Utilize social media marketing tools to create and maintain our brand's online presence

Requirements:

  • Bachelors or Master's degree in Journalism, Mass Communication, or a related field
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Familiarity with social media marketing tools and platforms

What We Offer:

We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment.



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