Implementation Specialist

3 days ago


Islamabad, Islamabad, Pakistan Digital Research labs (Pvt) Ltd. Islamabad Full time
Job Description

Digital Research Labs (Pvt) Ltd. is a leading organization that seeks a highly skilled professional to drive training and implementation efforts for diverse clients.

This candidate must possess exceptional communication, client management, and project coordination skills to maintain positive relationships with clients and ensure successful project outcomes.

A self-starter able to work in a fast-paced dynamic environment, this individual should be proactive in producing improvement initiatives both internally and with clients.

Key Responsibilities:
  • Evaluate client needs to determine project scope, create a project plan, and schedule an agenda with curriculum for training.
  • Ensure customer satisfaction through follow-up, responsive communication, and thorough interaction.
  • Manage client expectations effectively by providing timely updates and addressing concerns promptly.
  • Multitask and manage multiple clients and projects simultaneously, prioritizing tasks to meet deadlines.
  • Command a group of individuals confidently and assertively in public environments, promoting a positive company image.
  • Foster strong internal communication, collaborating with all organizational levels (development, sales, marketing, operations, and Professional Services Group) to achieve common goals.
  • Prioritize a strong focus on teamwork, ensuring seamless collaboration and effective problem-solving.


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