Network Operations Center

21 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Title: NOC Expert - Fault Monitoring and Network SupportOverview:

A proactive pipeline to maintain an active talent pool for future job openings in a NOC environment.

Main Responsibilities:
  • Fault monitoring and reporting for core nodes, ensuring prompt escalation to stakeholder teams as required.
  • Planned network activities support, including NMS health checks to guarantee optimal system performance.
  • Service requests handling, addressing customer needs efficiently and effectively.
  • Health checks of various platforms and tools, identifying potential issues before they escalate.
Additional Responsibilities:
  • Fault monitoring and reporting for RAN nodes, contributing to the overall network stability.
  • Battery theft reporting and preventive maintenance support to minimize downtime.
  • Inventory management support, ensuring accurate records and efficient resource allocation.
  • Trouble tickets for single site issues, resolving problems promptly and professionally.
  • Netcool health check for auto escalations, streamlining the issue resolution process.
  • Preventive maintenance: portal and users management, optimizing system efficiency.
  • Database maintenance through inventory management portal, guaranteeing data integrity.
  • Corrective maintenance, addressing complex issues that require specialized attention.
Requirements:
  • Bachelor's degree in Electrical, Telecom, or Computer Engineering.
  • Prior experience in a NOC environment, with hands-on expertise in Huawei, ZTE, and Nokia RAN equipment.
Benefits:

We are committed to creating an inclusive work environment where all employees feel valued and empowered to succeed.



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