Retention Specialist

Job SummaryThe Premium Retention and Loyalty Management Specialist is responsible for developing and implementing strategies to enhance customer retention, drive persistency in premiums, and reduce policy lapses.

Job Summary:We are seeking an experienced professional to lead the development and implementation of loyalty programs that drive customer engagement and retention. The ideal candidate will have a strong background in customer management, analytical skills, and the ability to collaborate with cross-functional teams.Main Responsibilities:Develop and implement...

Role SummaryThis role requires a customer-centric mindset with problem-solving abilities. Strong organizational skills to manage customer feedback and retention strategies are essential. The ideal candidate will be able to work cross-functionally and collaborate with teams to resolve customer issues.Key Responsibilities:Engage with customers to understand...

Client Acquisition and Retention SpecialistThis role involves managing key client accounts, ensuring exceptional service delivery, and driving business growth in the banking, insurance, and corporate sectors. The focus is on maintaining strong relationships with existing clients, identifying growth opportunities, and achieving revenue targets through...

**Job Description:**We are seeking an experienced Client Outreach Specialist to join our team. In this role, you will be responsible for generating new business leads, developing and maintaining relationships with existing leads, and conducting market research to identify new business opportunities.The ideal candidate will have 1+ year of experience in lead...

Job OverviewAt STARZPLAY, we are expanding our team and seeking an experienced CRM Specialist to join us in executing and optimizing CRM campaigns. The ideal candidate will have hands-on experience with Martech platforms and a technical background in HTML is a plus.The role involves planning and executing mass and segmented manual campaigns, tracking key...

Job OverviewWe are seeking a proactive and customer-focused specialist to improve customer satisfaction, reduce churn, and enhance overall user experience.Key Responsibilities:Engage with customers to understand concerns and reasons for website abandonment.Analyze customer behavior and abandonment patterns at various stages of the buyer journey.Develop and...

Customer Success SpecialistWe are seeking a Customer Success Specialist to ensure customer satisfaction and retention. As a Customer Success Specialist, you will be responsible for understanding client needs and delivering tailored solutions.Key Responsibilities:Understand client requirements and provide personalized supportDevelop and implement customer...

Job DescriptionWe are seeking an experienced professional to join our team as a Quality Assurance Specialist. As a key member of our operations team, you will be responsible for conducting data-driven analyses to understand rider behavior and improve retention. This includes contributing to logistics projects to enhance rider retention across the market,...

Role OverviewThe Customer Acquisition Specialist will play a crucial role in driving business growth by identifying and acquiring new customers. This involves developing and executing strategic plans to reach potential clients and showcase the value proposition of our services.Main ResponsibilitiesConduct market research to identify key industry trends and...