Logistics Operations Manager

6 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

**Job Summary:**

The Senior Manager Cross Border Operations is responsible for overseeing and optimizing international logistics and supply chain processes. This role ensures seamless cross-border e-commerce operations, collaborates with key stakeholders, and drives efficiency improvements to enhance the customer and seller experience.

Key Responsibilities:

  • Oversee end-to-end cross-border logistics, ensuring efficiency in international shipments and customer deliveries.
  • Optimize operational workflows to enhance speed, cost-effectiveness, and service quality.
  • Develop and enforce standard operating procedures (SOPs) to maintain high-quality operations.

Logistics & Supply Chain Optimization:

  • Collaborate with international logistics providers to streamline shipping processes and reduce costs.
  • Monitor and improve key performance indicators (KPIs), including delivery lead times and loss prevention.
  • Drive continuous improvement projects to enhance productivity and scalability.

Cross-Functional Collaboration:

  • Work closely with commercial teams, customer support, and seller support to resolve operational challenges.
  • Partner with regional teams to implement best practices and align processes across markets.
  • Coordinate with internal and external stakeholders to enhance operational efficiency.

Compliance & Risk Management:

  • Ensure adherence to international trade regulations, customs requirements, and company policies.
  • Identify and mitigate potential risks affecting cross-border operations.

Strategic & Project Management:

  • Lead business transformation projects to improve the sustainability and scalability of cross-border logistics.
  • Plan resources effectively, especially during peak periods and promotional campaigns.
  • Implement data-driven strategies to enhance decision-making and operational excellence.

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