Game Development Support Lead

4 hours ago


Lahore, Punjab, Pakistan Mindstorm Solutions Full time
Job Description
The IT Manager will be responsible for managing and maintaining all technical aspects of our game development studio. This includes testing devices, workstations, network infrastructure, and digital assets. The role involves procurement, installation, configuration, support, documentation, and cloud management. The ideal candidate will have a deep understanding of these areas and will be able to ensure seamless operations while supporting our team effectively.

Key Responsibilities
As the IT Manager, you will be responsible for overseeing and managing all testing devices, workstations, network infrastructure, and digital assets. You will also be responsible for ensuring fluency and functionality across all technical systems, procuring, installing, and configuring necessary hardware and software to support the studio's operations, and developing and enforcing Standard Operating Procedures (SOPs) for interactions with employees. Additionally, you will handle IT requests and complaints efficiently, provide timely and effective solutions, maintain clear and professional communication with employees and external parties, and manage public dealings related to IT infrastructure and services.

Required Skills
The successful candidate will possess proven experience as an IT Manager or similar role, preferably in a game development studio or similar industry. Strong technical knowledge and hands-on experience with testing devices, workstations, network infrastructure, and digital assets are essential. Proficient in procurement, installation, and configuration of IT systems, excellent support and problem-solving skills, and strong communication skills are also required. Experience in creating and maintaining IT policies and technical documentation, as well as solid understanding and experience with cloud management (AWS, Google Cloud), Google Workspace, Slack, and data transfer, are highly desirable.

Preferred Qualifications
A degree in Computer Science, Information Technology, or a related field is highly desirable. Certifications in relevant IT and cloud management areas are also a plus. A passion for gaming and familiarity with game development processes are a bonus.

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