Database Operations Lead

2 weeks ago


Islamabad, Islamabad, Pakistan Eighteenpk Full time
Job Overview

Eighteenpk is seeking a CRM Executive to join our team. The successful candidate will be responsible for managing customer relationships, developing Client Engagement strategies, and collaborating with cross-functional teams.

Responsibilities:
  • Maintain accurate records in the Company's database.
  • Utilize the CRM system to monitor customer interactions.
  • Develop and implement effective Client Engagement strategies.
  • Collaborate with sales and marketing teams to resolve customer issues.
  • Assist in the collection of installment payments.
  • Reconcile payment discrepancies with the Finance Department.
  • Address client queries and concerns.
Requirements:
  • Graduation from an HEC recognized university.
  • Strong analytical, interpersonal, and communication skills.
  • Ability to adapt to a changing environment.
  • Highly proficient in word processing, spreadsheet, and presentation applications.
  • Strong problem-solving skills and willingness to learn.


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