
Service Standardization and Experience Manager
2 days ago
This role involves overseeing the development and implementation of service standards across various products, ensuring seamless service delivery, and delivering an exceptional customer experience. The ideal candidate will possess excellent analytical skills, strong communication abilities, and a deep understanding of industry best practices.
- A strong focus on customer satisfaction and loyalty is essential, along with the ability to analyze complex data and develop actionable insights.
- Effective communication with cross-functional teams, including marketing, sales, and product development, is crucial for driving improvements in customer experience.
- Familiarity with industry standards for network quality, service level agreements (SLAs), and customer support processes is a must.
- Evaluate product communication, user-specific documentation, and service documentation for accuracy, clarity, and customer-centric content.
- Develop and implement process optimizations to ensure efficiency and effectiveness in customer service operations.
- Work closely with product development teams to conduct pre-launch serviceability assessments and monitor service quality across all product categories.
- Identify areas for improvement in customer experience and develop actionable recommendations for enhancements.
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Islamabad, Islamabad, Pakistan Zong CMPak Ltd Full timeDepartment & Function: Customer Experience ManagementPosition: Executive Product Experience and Service StandardizationLocation: IslamabadReporting to: Assistant Manager Product Experience & Service StandardizationJob Type: PermanentJob Purpose:Executive Product Experience & Service Standardization will play a critical role in assessing, monitoring and...
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Islamabad, Islamabad, Pakistan beBee Careers Full timeProduct Experience and Service Standardization ExecutiveWe are seeking a highly skilled Product Experience and Service Standardization Executive to join our team. This role will play a critical part in ensuring seamless service delivery and delightful customer experience through assessing, monitoring, and evaluating all products.This includes collaborating...
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Quality Standards Developer
3 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeQuality Control SpecialistThis role involves designing quality evaluation tools and methods to ensure compliance with defined quality standards.Developing quality standards and quality plans.Evaluating operations and processes as per set quality standards.The selected candidate will be responsible for conducting academic and administrative audits, analyzing...
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Cyber Security Expert
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Islamabad, Islamabad, Pakistan HR Manager Full timeOverall Purpose: This career step requires limited-level experience. Responsible for cyber security areas across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Works with senior team members on various projects relating to the protection of devices, customers,...
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Sales And Marketing Specialist
1 week ago
Islamabad, Islamabad, Pakistan Haval Experience Islamabad Full timeDirect message the job poster from Haval Experience IslamabadDirector Admin and HR & Project Manager, Communication Expert, Leader/Administrator, Security/Vigilance Expert, Manager and Human ResourceCompany DescriptionHaval Experience Islamabad is the largest dealership of the brand located in I-9, Islamabad, aimed at delivering the highest level of customer...
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Blockchain developer
6 days ago
Islamabad, Islamabad, Pakistan HR Manager Full timeWe are looking for an experienced backend and blockchain developer, with at least 2 years of experience working in NodeJS & Solidity.Job Expectations:Designing and implementing smart contracts in Solidity.Designing and implementing REST APIs.Structuring and scaling NodeJS based applications.Thinking creatively about attack vectors, possible failures, and...
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Project Manager
1 week ago
Islamabad, Islamabad, Pakistan Service Square Full timeWe are a professional Facility management company Service Square and we required following skilled/Semi-skilled staff for one of our project in Chak Shahzad,Islamabad.Project ManagerJob SpecificationWe are a professional Facility management company Service Square and we required following skilled/Semi-skilled staff for one of our project in Chak...
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Islamabad, Islamabad, Pakistan beBee Careers Full timeExecutive - Customer Experience and Service DeliveryThis senior-level role requires a highly experienced professional who can drive significant improvements in customer experience and service delivery. The ideal candidate will have a proven track record of analyzing complex data, developing actionable insights, and implementing effective strategies to...
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Project Standards Coordinator
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeArchitectural Compliance Manager Responsibilities:The Architectural Compliance Manager is responsible for ensuring that all projects meet the required standards and regulations. Key responsibilities include:Developing new project protocols and guidelinesReviewing and approving technical modificationsMaintaining accurate records of all documents and...
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Quality Standards Specialist
3 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a skilled Quality Assurance Executive to join our team.This position involves monitoring, inspecting, and analyzing calls to ensure they meet quality standards.Responsibilities include:ListeningCommunication SkillsStatistical analysisProblem-solvingIndustry-specific technical knowledgeMinimum Requirements:X years of experience in quality...