
Operational Optimization Specialist
3 days ago
Motive empowers businesses to optimize their operations with innovative tools, ensuring a safer and more productive work environment. By integrating safety, operations, and finance teams into a single system, they can efficiently manage drivers, vehicles, equipment, and fleet-related expenses.
The Motive platform combines industry-leading AI with complete visibility and control, significantly reducing manual workloads by automating and simplifying tasks.
About The RoleAs an Implementation Strategist in the Installation Services team, you will play a vital role in how Motive delivers technical engagements during the pre-sales process. You will partner with Sales and Customer Success teams to present solutions, assist with change management, and support the successful implementation of telematics solutions in client fleets.
Key Responsibilities:- Partner with Sales: Collaborate closely with the Sales and Customer Success teams to identify and pursue new business opportunities by understanding client needs and delivering compelling solutions.
- Develop Strategies: Create and deliver customer-centric solutions, including prospect presentations and RFP responses, ensuring they align with the client's business objectives.
- Customer Engagement & Change Management: Guide clients through the change management process during the implementation of telematics solutions, offering support and strategies to ensure smooth adoption and integration into their fleet operations.
- Sales Collateral: Collaborate with the Post Sales Operations team to maintain and update sales collateral and resources, ensuring they are current and effective.
- Experience: 3-5 years of experience in Professional Services, SaaS solutions, or a similar field, with a strong focus on customer engagement and solution development.
- Technical Acumen: Ability to understand technical solutions and how they meet business needs, with the capacity to present complex concepts in a clear and compelling manner.
- Customer-Focused: Demonstrated ability to build strong relationships with clients, particularly in helping them through change management during technology implementation.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.
Motive serves over 100,000 customers across various industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
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