Store Operations Manager

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role
  • Develop and implement strategies to increase sales, improve customer satisfaction, and maintain operational efficiency.
  • Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service.
  • Ensure accurate inventory management, including ordering, receiving, and stocking merchandise.
  • Monitor and control expenses to ensure profitability.
Key Responsibilities
  1. Sales Growth:
  • Develop and execute plans to increase sales revenue and market share.
  • Analyze sales data to identify trends and areas for improvement.
Customer Satisfaction:
  • Implement strategies to enhance customer experience and satisfaction.
  • Monitor and address customer complaints in a timely and professional manner.
Operational Efficiency:
  • Maintain accurate inventory levels and manage stockroom operations.
  • Coordinate visual merchandising and store displays to maximize sales potential.
Financial Management:
  • Monitor and control expenses to ensure profitability.
  • Prepare and manage budgets to meet financial objectives.
Requirements
  • Bachelor's degree in any discipline, with a preference for BBA/MBA (Marketing).
  • Minimum 6 years of experience in a similar capacity.
  • Possess excellent leadership, communication, and problem-solving skills.
  • Able to work effectively in a fast-paced environment and make sound decisions under pressure.
  • Strong analytical and financial skills to drive business growth.


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