Quality and Compliance Officer

2 days ago


Lahore, Punjab, Pakistan Transpotech Services Full time
Key Responsibilities
  • Evaluate customer support interactions based on established performance metrics and quality standards.
  • Provide timely and constructive feedback to customer support agents.
  • Collaborate with the training team to identify training needs based on evaluation results.
  • Maintain detailed records of evaluation scores and performance trends.
  • Prepare regular reports for management, identifying patterns and recommending process improvements.
What We Offer
  • Competitive salary range.
  • Comprehensive benefits package.
  • Opportunities for professional development and growth within the company.
  • Training and development opportunities.

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