
Customer Relationship Specialist
3 days ago
Customer Service Professional / Relationship Manager
About the RoleWe are seeking a skilled and experienced Customer Service Professional to manage customer interactions, resolve issues, and maintain strong relationships with clients.
Main Responsibilities- Customer Communication: Respond to customer inquiries, resolve complaints, and provide information about services and products.
- Follow-up and Reminders: Schedule follow-up appointments or calls to ensure customer satisfaction and resolve any outstanding issues.
- Document Management: Organize and maintain accurate records of customer interactions, including emails, phone calls, and meetings.
- Office Tools: Proficient in using Microsoft Office tools, including Excel, PowerPoint, and Word.
- Interpersonal Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with customers and internal stakeholders.
- Team Collaboration: Coordinate with various departments to complete customer files and resolve issues.
- Real Estate Background: Preferably with experience in Real Estate, but not mandatory.
- Bachelor's degree from an accredited institution.
- Minimum 2 years of experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Proficiency in Microsoft Office tools.
A competitive salary package, comprehensive benefits, and opportunities for growth and development in a dynamic and supportive work environment. Female candidates residing outside of Lahore may be eligible for company-based accommodation.
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