Workforce Optimization Lead

3 days ago


Islamabad, Islamabad, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time
Job Summary

Sybrid (Pvt) Ltd - A Lakson Group Company is seeking a seasoned Floor Manager to oversee the day-to-day operations of our Contact Centre. As a key member of our team, you will be responsible for managing the workforce, developing strategies to improve customer satisfaction, and analyzing data to drive business growth.

Main Accountabilities:
  1. To manage and motivate a team of contact centre staff, providing coaching and guidance as needed.

  2. To plan and execute the day-to-day operations of the contact centre, ensuring high standards of customer service are maintained.

  3. To develop and implement strategies to drive business growth and improve customer satisfaction.

  4. To maintain accurate records and reports, using data analysis to inform business decisions.

About Us

Sybrid is a leading provider of Business Process Outsourcing (BPO) services, delivering innovative solutions to meet the complex needs of corporate clients and Fortune 500 companies.



  • Islamabad, Islamabad, Pakistan Cybercom Pvt. Ltd Full time

    We are seeking a highly skilled Workforce Optimization Lead to join our team at Cybercom Pvt. Ltd. The ideal candidate will have a strong background in HR and training, with excellent communication and interpersonal skills.Key Responsibilities:Recruitment and Onboarding:Develop and implement recruitment strategies to attract top talent.Design and manage...


  • Islamabad, Islamabad, Pakistan Dtelex Telecommunication Full time

    About the RoleWe are seeking a highly motivated HR Assistant/Executive to join our team at Dtelex Telecommunication. As an HR professional, you will be responsible for providing strategic HR guidance and support to employees and Managers.Main ResponsibilitiesProviding HR guidance and support to employees and Managers.Developing and implementing employee...


  • Islamabad, Islamabad, Pakistan Smart Intellect Full time

    Online Sales Optimization Lead Job DescriptionThis position involves overseeing all online activities related to traffic acquisition, sales, conversion, and campaign optimization.Main Tasks:Collaborate with cross-functional teams to handle e-commerce business aspects including business planning, content strategy, promotional campaigns, website design,...


  • Islamabad, Islamabad, Pakistan Vyro Full time

    About the RoleVyro is seeking a highly skilled Digital Search Optimization Lead to spearhead our search engine optimization strategies across all digital platforms. As a creative problem solver, you will be responsible for developing and executing comprehensive SEO plans that drive high-intent organic traffic and conversions.The ideal candidate has 3–5+...


  • Islamabad, Islamabad, Pakistan First Technologies Full time

    First Technologies seeks a highly motivated App Store Optimization Lead to drive our mobile app marketing success.About Our Mission:We aim to deliver exceptional mobile app experiences that captivate our users. To achieve this, we need a skilled App Store Optimization Lead who can develop and implement effective ASO strategies to boost app visibility and...


  • Islamabad, Islamabad, Pakistan Artisan Marketing Solutions Full time

    Are you a seasoned Search Engine Optimization Lead looking for a new challenge? We are seeking an experienced SEO expert to join our team at Artisan Marketing Solutions. As an SEO Lead, you will be responsible for developing and implementing a comprehensive SEO strategy that drives traffic to our website and increases online engagement.Key...


  • Islamabad, Islamabad, Pakistan 3M Technologies Full time

    About the JobWe are looking for a highly skilled Search Engine Optimization Lead to join our team at 3M Technologies.The ideal candidate will have a strong background in SEO, digital marketing, and leadership. The successful applicant will be responsible for developing and implementing effective SEO strategies to drive traffic and increase conversions.The...


  • Islamabad, Islamabad, Pakistan PTCLal Full time

    At PTCL Group, we are committed to providing our employees with a challenging and rewarding career path.As a Business Process Optimization Lead, you will be responsible for overseeing the operations of the CRM system, ensuring impact analysis of change requests, proactive monitoring of applications, reconciliation with other systems, and supervision of...


  • Islamabad, Islamabad, Pakistan ASR CONSULTING Full time

    About ASR CONSULTINGWe are a company dedicated to empowering our clients to achieve their financial goals through expert investment solutions. As a key member of our team, you will have the opportunity to shape the future of our organization and make a lasting impact.Your Role as Employee Experience LeadYou will be responsible for designing and implementing...


  • Islamabad, Islamabad, Pakistan IBG Digital Full time

    Job Title: Search Engine Optimization ManagerWe are seeking a seasoned Search Engine Optimization Manager to oversee our digital marketing strategy at IBG Digital.About the OpportunityThe successful candidate will be responsible for leading the development and implementation of SEO strategies to drive business growth and improve online visibility.Main...


  • Islamabad, Islamabad, Pakistan ContentStudio inc Full time

    About the JobAs a Content Optimization Manager, you'll play a crucial role in improving our online presence through effective content optimization strategies.Your Key ResponsibilitiesDevelop and execute comprehensive SEO strategies, including keyword research, competitor analysis, and site audits.Optimize website architecture, internal linking, meta tags,...


  • Islamabad, Islamabad, Pakistan Tech Plus Full time

    Job OverviewTech Plus is seeking a skilled Digital Optimization Expert to lead our search engine marketing efforts.Key ResponsibilitiesDevelop Strategic SEO PlansResearch and Implement Effective SEO KeywordsEstablish Measurable Performance MetricsAnalyze Daily Performance DataCollaborate with Marketing Team MembersWrite High-Quality Website ContentMaintain...


  • Islamabad, Islamabad, Pakistan Prime System Solutions Full time

    About Prime System SolutionsWe are seeking a highly motivated Growth and Optimization Specialist to help us drive growth and optimize our digital acquisition campaigns.In this role, you will be responsible for experimenting with new strategies, managing landing pages, and driving optimization through data analysis and A/B testing. Your work will involve...


  • Islamabad, Islamabad, Pakistan Teresol Pvt. Ltd. Full time

    Senior Network EngineerWe are looking for an experienced Senior Network Engineer to join our team at Teresol Pvt Ltd. The ideal candidate will have a strong background in network infrastructure technologies, leadership abilities, and expertise in managing high-performance network environments.Responsibilities:Design, implement, and maintain network...


  • Islamabad, Islamabad, Pakistan Global Rescue Full time

    As a Process Optimization Professional, you will play a key role in driving business growth and improving customer satisfaction by optimizing business processes. This role requires a strong background in process optimization, business analysis, and stakeholder engagement.The successful candidate will analyze current processes, identify areas for improvement,...


  • Islamabad, Islamabad, Pakistan Just4design Full time

    Job DescriptionWe are seeking a seasoned SEO Team Lead to spearhead our search engine optimization efforts. This is an exciting opportunity for a skilled professional to join our team and drive online visibility for our clients.In this role, you will be responsible for applying your in-depth knowledge of SEO principles to develop and implement effective...


  • Islamabad, Islamabad, Pakistan GHL Success Path Full time

    Key QualificationsTo be successful in this role, you will need to have a strong understanding of CRM automation, customer journey mapping, lifecycle marketing, and behavioral automation. You will also need to have hands-on experience with API integrations, workflow automation, and CRM data management. Additionally, you should be proficient in automation...


  • Islamabad, Islamabad, Pakistan Cloudpso Full time

    Company OverviewCloudPSO is a leading Information Technology Outsourcing (ITO) company that helps businesses address complex digital challenges to increase efficiency, reduce costs, and maintain compliance.We were founded in 2017 with a mission to provide businesses with a skilled workforce at any given point in time and from any geographic region. Our...


  • Islamabad, Islamabad, Pakistan Vast RCM Full time

    Vast RCM is a leading company in the Medical Billing industry, providing high-quality services to clients worldwide.We are seeking an experienced Web Optimization Expert to join our team. The successful candidate will be responsible for developing and implementing SEO strategies to improve website visibility and drive traffic.The ideal candidate will have a...


  • Islamabad, Islamabad, Pakistan HyperNym Full time

    We are seeking a highly skilled Business Process Optimization Specialist to join our team at HyperNym. The successful candidate will analyze business processes, develop automation workflows, and ensure seamless deployment and maintenance of RPA solutions.The ideal candidate will have experience in process redesign and optimization, and certifications in...