
Customer Engagement Specialist
15 hours ago
About the Role
">We are seeking a highly skilled Customer Engagement Specialist to join our team. In this role, you will be responsible for engaging potential customers through various digital platforms and maintaining accurate records of customer data.
">Key Responsibilities:
">- ">
- Engage potential customers through various digital platforms such as WhatsApp and marketplaces like Dubizzle.">
- Respond promptly to inquiries and provide excellent customer service.">
- Maintain accurate records of customer data and track rental fleet status.">
- Collaborate with cross-functional teams to enhance customer experience.">
- Continuously improve sales skills and product knowledge through training and development programs.">
Requirements:
">To succeed in this role, you should have:
">- ">
- Proven experience in Tele-sales, inbound sales, online lead conversion, customer service, or a related field.">
- Proficient in English communication and familiar with CRM tools.">
- Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously.">
- Willingness to work in rotational shifts.">
Benefits:
">This is an exciting opportunity to work in a dynamic environment and contribute to our growth.
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