Sales Process Manager

2 days ago

Quetta City Tehsil, Pakistan beBeeCustomer Full time $45,000 - $60,000
Job Description

About us:

We excel in IT Recruitment, Training, and Services. As IT Recruiters, we connect top talent with global opportunities in the digital technology sector, offering contract, temporary, and permanent placements across various industries, roles, salaries, and locations.

We offer a rigorous curriculum covering cybersecurity, Cloud computing, Data analytics, Coding, Project Management, DevOps, AI/ML, and more. Practical, hands-on learning and mentorship from industry experts result in a remarkable 95% placement rate. With over 1,000 monthly live classes, real-world projects, and extensive resources, we stand out.

Purpose of the Job – Overview

The ideal candidate will play a critical role in streamlining sales, marketing, and customer service processes, ensuring smooth CRM operations, and driving business growth.

Key Responsibilities:

  • CRM Administration: Manage and configure Microsoft Dynamics 365 CRM, including workflows, customizations, dashboards, and reporting.
  • Process Optimization: Analyze business processes and recommend improvements using CRM automation, integration, and customization.
  • User Support & Training: Provide technical support, troubleshooting, and training for CRM users.
  • Data Management: Ensure data integrity, accuracy, and security by implementing best practices in CRM data governance.
  • Customization & Development: Work with developers to enhance CRM functionality using PowerApps, Power Automate, and custom scripts.
  • Integration: Integrate Microsoft Dynamics 365 with other business applications such as ERP, marketing automation tools, and third-party APIs.
  • Reporting & Analytics: Generate insightful reports and dashboards to support business decision-making.
  • Compliance & Security: Ensure CRM configurations comply with data privacy and security regulations.

Requirements:

  • Candidate Profile:
    • Education: Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.
    • Experience: 2 years of hands-on experience with Microsoft Dynamics 365 CRM.
  • Skills:
    • Strong analytical and problem-solving skills.
    • Excellent communication and stakeholder management abilities.
    • Ability to work independently and collaborate with cross-functional teams.

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