Client Relationship Specialist

5 days ago


Islamabad, Islamabad, Pakistan MedIQ Smart Healthcare Full time

About MedIQ Smart Healthcare

We are a leading healthcare organization dedicated to providing high-quality services to our clients. Our team is passionate about delivering exceptional care and making a positive impact in our community.

Job Summary:

We are seeking an experienced Key Account Executive to join our team. As a Key Account Executive, you will be responsible for managing and nurturing relationships with key corporate clients to ensure exceptional service and satisfaction.

Main Responsibilities:

  • Account Management: Develop and implement effective account plans to meet client needs and exceed expectations.
  • Client Communication: Build and maintain strong relationships with key clients, ensuring open and transparent communication.
  • Collaboration: Work closely with internal departments to address client issues and service requests, providing solutions that meet their needs.
  • Data Analysis: Analyze client data and prepare detailed reports using Excel to track account performance and identify areas for improvement.
  • Upselling and Cross-Selling: Identify opportunities to upsell and expand service offerings for existing clients, increasing revenue and driving business growth.
  • Documentation: Maintain accurate client records and documentation, ensuring compliance with company policies and procedures.
  • Industry Knowledge: Stay updated on healthcare trends and policies to support client accounts effectively and make informed decisions.

Requirements:

  • Education: Bachelor's degree in Business, Healthcare Management, or a related field.
  • Experience: 2-3 years of experience in key account management, preferably in healthcare or insurance.
  • Skills: Proficient in MS Excel, including data analysis, pivot tables, and advanced functions; strong communication, negotiation, and problem-solving skills.
  • Aptitude: Ability to manage multiple clients and meet deadlines effectively, while working collaboratively as part of a team.

What We Offer:

  • Competitive Salary Package: A comprehensive compensation package that recognizes the value of our employees' contributions.
  • Professional Growth Opportunities: The chance to develop new skills, take on new challenges, and advance your career in a dynamic and supportive environment.
  • Collaborative Work Environment: A positive and inclusive work culture that values diversity, equity, and inclusion.
  • Meaningful Work: The opportunity to make a real difference in people's lives by delivering exceptional healthcare services.


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