Information Services Director

5 days ago


Saddar Town, Pakistan Sindh Agro Industries Full time
Job Overview

Sindh Agro Industries seeks a seasoned IT professional to lead its Information Services team. As the Manager of Information Services, you will play a critical role in driving the firm's technology strategy, ensuring seamless operations, and delivering exceptional service to our staff.

Key Responsibilities
  • IT System Management: Oversee the deployment, monitoring, maintenance, development, upgrade, and support of all current IT systems, including specialized trade software, websites, PCs, operating systems, databases, telephones, software applications, and peripherals.
  • Project Management: Project manage the implementation and integration of the planned new CRM and website.
  • Communication: Communicate regularly with executive management and all users of information services and systems.
  • Team Management: Manage and develop IT staff, including training, evaluation, guidance, and discipline.
  • Documentation: Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
  • Technical Expertise: Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades.
  • Service Provision: Oversee provision of IT support for 100 staff in 5 offices.
  • Techncology Updates: Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
  • Financial Management: Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
  • Policy Development: Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
  • Contract Negotiation: Negotiate and administer supplier contracts and service agreements.


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