
Global Supply Chain Process Owner
5 days ago
What You Will Do:
The Practice Lead, Team Lead, ServiceNow Center of Excellence will be responsible for managing multiple initiatives and be actively engaged with the multi-disciplined, matrixed team for driving adoption by Zones internal teams and customers.
You will bring thought leadership and vision to create the future state of the ServiceNow Center of Excellence processes leveraging digital solutions which drive Zones offerings along with providing 5 Star service for our clients.
Your Key Responsibilities:
- Develop and implement strategies to drive the adoption of modern ServiceNow technology across the organization.
- Lead and manage large-scale digital or complex IT change and transformation projects.
- Develop and maintain relationships with stakeholders, influence them, and drive outcomes.
- Challenge conventional views, present ideas persuasively, and resolve conflicts.
- Drive the development and maintenance of ServiceNow operating models, process designs, process and technology maturity assessments, benchmarking, data setup, automation potential assessments, ERP solutions implementations, automation, training deliveries, and change management.
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