Service Operations Coordinator

5 days ago


Saddar Town, Pakistan beBee Careers Full time
Role Description

We require someone to assist clients with their inquiries concerning student visa and migration services for international locations.

Responsibilities:
  • Address and resolve client service issues promptly.
  • Notify management of complex client issues and suggested resolutions.
  • Foster a customer-centric workplace environment for the team.
  • Operate in line with established policies and procedures.
  • Discover new business opportunities via client interactions.
  • Employ effective problem-solving and time management skills in client-facing operations.
  • Collaborate in risk assessment and mitigation endeavors.
  • Develop process improvements to boost service efficiency and effectiveness.
  • Offer support and guidance to junior team members as required.
  • Engage in ongoing education and skill enhancement through training and workshops.


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