High-Profile Client Relationship Manager

19 hours ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Description

This role focuses on developing and managing high-profile client relationships to drive business growth and meet strategic objectives.

  • Identify new opportunities to acquire clients with potential for business growth.
  • Provide exceptional customer service by addressing client needs and resolving issues efficiently.
Responsibilities
  1. Acquire New to Bank Priority Qualified Clients.
  2. Offer services to assigned clients, including dormancy removal and service requests.
  3. Cross-sell products to clients based on their needs.
  4. Increase WM Penetration in the assigned portfolio by adding New to Wealth Clients.
  5. Migrate clients to digital channels for regular banking transactions.
  6. Process and convert assigned leads.
  7. Maintain Client Contact as per prescribed guidelines.
  8. Implement Client Journey interventions for Priority clients.
  9. Conduct periodic risk reviews of clients from the portfolio.
  10. Update KYC information for clients as needed.
  11. Follow internal processes for WM & Assets Product bookings.
Key Stakeholders

Branch Operations, Centralized Operations, Segments, Products, Client Experience, HR, Client Acquisition, and Client Care Centre are key stakeholders.

Our Culture

We value diversity and advocate inclusion. Our purpose is to drive commerce and prosperity through our unique diversity. We strive to be a values-driven organisation that respects everyone and helps them realise their full potential.

Benefits
  • We offer a competitive salary and benefits package to support mental, physical, financial, and social wellbeing.
  • Our Fair Pay Charter ensures a fair compensation system.
  • We provide core bank funding for retirement savings, medical insurance, and life insurance.
  • Time-off includes annual leave, parental/maternity leave, sabbatical, and volunteering leave.
  • Flexible working options are available based on home and office locations.
  • Proactive wellbeing support is provided through Unmind, a market-leading digital wellbeing platform.
  • A continuous learning culture supports growth and development.

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