Digital Transformation Professional

5 days ago


Islamabad, Islamabad, Pakistan Zones IT Solutions Full time
Company Overview

Zones IT Solutions is a global provider of end-to-end IT solutions with an unmatched supply chain. We are a Minority Business Enterprise (MBE) in business for over 35 years, specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business.

Position Overview:

The Manager, Digital Tools Adoption plays a critical role in our digital transformation team at Zones. This role focuses on educating colleagues and customers about our suite of cutting-edge Digital Tools, driving their adoption, and enhancing business efficiency.

Key Responsibilities:
  • Develop impactful education materials for Zones employees and customers to ensure the effective use and adoption of each Digital Tool.
  • Deliver training sessions for Zones employees and customers, covering tool-specific training, ongoing feature-focused sessions, and ad hoc training as needed.
  • Serve as the first line of support for our Digital Tools, addressing potential issues as they arise.
  • Assist in identifying new requirements and features for our Digital Tools, contributing to the enhancement of our Digital Assistant.
  • Participate in User Acceptance Testing of new features for each Digital Tool.


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