Home Security Support Specialist

18 hours ago


Lahore, Punjab, Pakistan Sybrid Lahore Full time

We're looking for a highly skilled Home Security Support Specialist to join our team at Sybrid Lahore. As a Technical Call Center Agent, you'll be responsible for handling customer inquiries, troubleshooting technical issues, and ensuring that customers are satisfied with our services.

Job Summary:

  • Key Responsibilities:
  • Handle customer calls, emails, and chat messages regarding home security system inquiries, issues, and concerns.
  • Provide timely and accurate information to customers, addressing their questions and concerns.
  • Diagnose and troubleshoot technical issues related to home security systems, including alarm systems, surveillance cameras, and smart home integrations.

Requirements:

  • Education and Experience:
  • High school diploma or equivalent; additional education or certification in customer service or a related field is a plus.
  • Previous experience in a customer service or technical support role, preferably in the home security industry.
  • Communication Skills:
  • Excellent verbal and written communication skills.


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