Home Security Support Specialist
18 hours ago
We're looking for a highly skilled Home Security Support Specialist to join our team at Sybrid Lahore. As a Technical Call Center Agent, you'll be responsible for handling customer inquiries, troubleshooting technical issues, and ensuring that customers are satisfied with our services.
Job Summary:
- Key Responsibilities:
- Handle customer calls, emails, and chat messages regarding home security system inquiries, issues, and concerns.
- Provide timely and accurate information to customers, addressing their questions and concerns.
- Diagnose and troubleshoot technical issues related to home security systems, including alarm systems, surveillance cameras, and smart home integrations.
Requirements:
- Education and Experience:
- High school diploma or equivalent; additional education or certification in customer service or a related field is a plus.
- Previous experience in a customer service or technical support role, preferably in the home security industry.
- Communication Skills:
- Excellent verbal and written communication skills.
-
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