Contact Center Agent

Contact Center AgentJob SummaryWe are looking for Contact Center Agents to provide top-notch customer service and support to our clients. As a Contact Center Agent, you will be the face of our organization and play a critical role in building strong relationships with our customers.Main Accountabilities:Handle customer calls, emails, and chats in a...

Customer Experience LeaderWe are seeking a highly experienced Team Lead Contact Center to lead a team of customer service representatives in a contact center environment.About the RoleThis role involves managing a team of voice and chat agents, monitoring performance, and implementing strategies to improve customer satisfaction.Ensure that the team meets or...

Team Lead Contact Center (Mashreq Digital Bank Pakistan)The Contact Center Team Lead will be responsible for managing a team of voice and chat agents to ensure the delivery of exceptional customer service. This role involves overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction. The...

Job TitleTeam Lead Contact CenterAbout the RoleThe Team Lead Contact Center will be responsible for overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction in a contact center environment.Ensure that the team meets or exceeds performance metrics.Maintain accurate records of team...

**Contact Center Supervisor Job**Responsibilities and ExpectationsThis role involves coaching the Contact Center team to improve their overall quality, efficiency, and productivity through effective coaching and counselling.Key ResponsibilitiesCoach the Contact Center team on AKUH Contact Center System & Product knowledge.Answer all inbound calls and chats...

Call Center Agents Cybertek Communications, Pakistan We are looking for young and energetic call center agents with good communication skills in English. Agents who are comfortable working in evening shifts, punctual, and eager to work hard and grow their skills.Salary ranges from 20k - 35k.Job SpecificationGood conversation skills in English are a must....

Call Center Agent Entice Solutions, Pakistan We require Call Center agents for our Call Center located in Karachi.Our Shift Working Timings are:Evening Shift: 05:00 PM - 11:00 PM (15,000 basic Salary + 1500 Allowance + Commission)Night Shift: 11:00 PM to 6:30 AM (17,000 basic salary + 2000 Allowance + Commission)Working Days: Monday - Saturday (6 days a...

The Contact Center Operations Coordinator is a key member of our customer service team, responsible for coordinating the day-to-day operations of the contact center. As part of this role, you will be responsible for managing schedules, tracking performance metrics, and analyzing data to identify trends and opportunities for improvement.You will work closely...

Job DescriptionWe are seeking a skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling customer calls, resolving queries, and providing support in a timely and professional manner.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be required to communicate...

Senior Genesys Cloud Engineer Job DescriptionThis role involves supporting global telephony & contact center operations across contact centers. The engineer will act as POC for all contact center solution requests, including questions and problems.Key AccountabilitiesAdminister and troubleshoot Genesys cloud issues and concerns.Support Genesys Operations as...