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E-commerce Support Specialist
4 hours ago
Ibex is looking for an E-commerce Support Specialist to join our team. As an E-commerce Support Specialist, you will be responsible for providing satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude.
Job Description:- Assist customers with their items purchased through the e-commerce website
- Deliver a class apart customer experience as measured by performance objectives and maintain the core values of ibex
- Maintain swift responses to customers through email and/or chat
- O Levels/Matriculation or above
- Excellent Written and Verbal English communication
- Must have at least 40 WPM
- Proficiency with MS Office (Particularly MS Excel and MS Word)
- Medical Insurance & OPD
- Provident Fund with investment options
- Leave Encashment
- Annual leaves
- On job training
- Two days off in a week
- Ergonomic furniture and infrastructure
- Referral Rewards
- Annual Increment
- Conveyance facility
- Loan facility
- Employee Appreciation programs
The salary for this position will be up to Rs. 90,000/month. We value our employees and offer competitive salaries.
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