Customer Service Process Improvement Specialist

20 hours ago


Gujranwala, Punjab, Pakistan beBee Careers Full time

The purpose of this role is to manage and resolve problematic backlogs in customer orders within the Customer Service Department, ensuring timely order fulfillment and improving operational efficiency. This involves utilizing advanced Excel skills to track, analyze, and report on backlog trends, as well as collaborating with cross-functional teams and business partners.

Key Skills:
  • Strong analytical, problem-solving, and technical troubleshooting skills
  • Excellent communication skills to explain technical issues and solutions to non-technical stakeholders
  • Advanced knowledge of Microsoft Excel for data manipulation and reporting

This position requires a minimum of 2 years of experience in a customer service or technical support role, specifically handling backlogs, data analysis, and technical problem-solving.



  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Job DescriptionThe role of a Process Improvement Specialist involves analyzing and optimizing business processes to increase efficiency and productivity.This position requires a strong background in Industrial Engineering, production operations, or related studies. The ideal candidate will be responsible for conducting comprehensive audits of systems and...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Job Summary:We are seeking a skilled Process Improvement Specialist to drive business performance and deliver high-impact projects. The successful candidate will serve as a key Business Partner to the Division Manager and lead the implementation of business improvement initiatives.Key Responsibilities:1. Identify and implement high-impact projects that...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    System Improvement ExpertWe are seeking an analytical professional with a strong background in Industrial Engineering (IE) to drive system and process improvements.The ideal candidate will be responsible for conducting comprehensive audits of factory systems and processes, identifying areas for improvement, and implementing effective solutions.Key...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Key ResponsibilitiesAs a Production Supervisor, your key responsibilities will include:Overseeing the overall production process and ensuring that production targets are met within specified timelines and quality standardsCoordinating with different departments, such as design, quality control, and logistics, to ensure smooth operationsSupervising and...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    About the RoleThe Process Improvement Manager will lead efforts to enhance our operational efficiency and effectiveness. This role requires strong analytical and problem-solving skills, as well as excellent communication and leadership abilities.Key ResponsibilitiesConduct thorough analyses of business processes and identify areas for improvement.Develop and...


  • Gujranwala, Punjab, Pakistan Zafan sports Full time

    This is a full-time on-site role located in Sialkot for a Customer Service Specialist at Zafan Sports. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service on a day-to-day basis.QualificationsCustomer Support and Customer...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Role OverviewThe Quality Manager is a key member of our Quality department, responsible for leading the development and implementation of quality systems, ensuring compliance with industry regulations and standards. This role requires a high level of technical expertise, excellent leadership and communication skills, and the ability to analyze complex data...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced Quality Assurance Manager to oversee our production process.Key ResponsibilitiesIdentifying areas for improvement in production and implementing changes to increase efficiency and quality.Analyzing data to inform decision-making and drive business growth.Developing and implementing effective quality control...


  • Gujranwala, Punjab, Pakistan Dekalb Trade Voice Full time

    Position: System & Process Improvement ManagerIndustry: Industrial Engineering, Production Operations or related.We are seeking a highly motivated and analytical System & Process Improvement Manager to join our team. The ideal candidate will have a strong background in Industrial Engineering (IE), production operations, or related studies. He will be...


  • Gujranwala, Punjab, Pakistan beBee Careers Full time

    Job Title: Manufacturing Process Improvement ManagerKey Responsibilities:Identify opportunities to improve manufacturing processes and implement changes to increase efficiency and productivity.Collaborate with cross-functional teams to develop and implement new manufacturing technologies and processes.Analyze manufacturing data to identify areas for...