Customer Service Professional

24 hours ago


Quetta City Tehsil, Pakistan beBeeCustomerService Full time 600,000 - 1,200,000
Customer Service Role Overview

This is a crucial position in delivering exceptional customer experiences, acting as a liaison between customers and clients. Key responsibilities include engaging with customers to provide information, collaborating to build strong relationships, communicating timely updates, and ensuring a positive customer experience.

Key Responsibilities:
  1. Respond to customer inquiries, concerns, and requests regarding products and services.
  2. Collaborate with customers to enhance service competitiveness.
  3. Track and resolve customer issues promptly.
  4. Contribute to customer development initiatives.
  5. Maintain high-quality customer interactions to achieve outstanding Quality Assurance scores.
Requirements:
  • Higher education qualification.
  • Age 18-45 years old.
  • Excellent English communication skills with a neutral accent.
  • Proficiency in Microsoft Office, particularly Excel.
  • Flexibility, adaptability, and a customer-centric attitude.
  • Emotional intelligence, critical thinking, and self-motivation.


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