
Collections and Credit Specialist
1 day ago
Job Title: Collections and Credit Specialist
About the Role:
We are seeking a highly skilled and experienced Collections and Credit Specialist to join our team. As a key member of our finance department, you will be responsible for managing our credit and collections process, ensuring timely payments from clients, and resolving any outstanding balances.
Key Responsibilities:
- Evaluate the creditworthiness of new and existing customers by analyzing their financial information, credit history, and payment behavior.
- Determine appropriate credit limits for customers based on their financial stability and ability to pay.
- Implement and enforce our company's credit policies and procedures to maintain a healthy credit portfolio.
- Regularly review customer accounts to ensure payments are received on time and resolve any outstanding payment issues or discrepancies.
- Initiate contact with customers who have overdue payments and take appropriate actions to recover outstanding debts.
- Negotiate payment terms with customers to facilitate timely debt recovery and establish payment plans if necessary.
- Prepare credit reports and present credit risk assessments to management, providing insights and recommendations for decision-making.
- Build and maintain strong relationships with customers, sales teams, and other stakeholders to ensure smooth credit transactions and problem resolution.
- Identify potential credit risks and proactively take steps to mitigate them, including reporting on high-risk accounts.
- Accurately document all credit-related activities, correspondence, and collections efforts in our systems.
- Ensure adherence to relevant credit regulations and industry best practices.
- Assist customers with credit-related inquiries and provide excellent customer service.
- Create weekly debtor reports and account information for internal departments.
- Keep detailed records of collection activities and conversations.]
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