
Night Shift Customer Service Representative
2 days ago
We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives for an inbound night shift campaign.
The ideal candidate will possess strong English fluency, be diligent, self-motivated, and a collaborative team player. They will engage in conversations with a target-driven approach, focusing on customer service excellence.
Key Responsibilities:
- Provide exceptional customer service via phone calls, ensuring a positive experience for clients.
- Foster strong relationships with customers through effective communication and problem-solving skills.
- Maintain a professional demeanor during peak call volumes and challenging situations.
- Meet or exceed performance metrics, including quality targets and sales goals.
Requirements:
- Fluency in the English language.
- Dependability and teamwork skills.
- Excellent verbal and written communication skills.
- Rapport building, lead generation, and closing skills.
- Telesales experience in a call center environment is preferred.
- Able to work flexible night shifts on a permanent basis (21:00 - 06:00 Mon-Sat).
Benefits:
- Competitive compensation package, inclusive of commissions and bonuses.
- Opportunities for career advancement through comprehensive product/sales-oriented training.
- A supportive and dynamic team environment that fosters growth and development.
About the Role:
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and are eager to grow their careers in a fast-paced call center environment.
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